Whitelist Instructions for Various Email Providers
Why whitelist? To ensure that your email provider sends emails to your Inbox, rather than spam or other folders.
AOL Mail
1. First, click on the “Spam Controls” link on the lower right side of your inbox screen.
2. A “Mail and Spam Controls” box will appear.
3. Now click on the “Customer Sender” list link and choose the “Allow email from …” option.
4. Enter email address to whitelist, then click “add” and “save.”
…Comcast…
1. Click Preferences from the menu.
2. Click Restrict Incoming Email.
3. Click Yes to Enable Email Controls.
4. Click Allow email from addresses listed below.
5. Enter [email to whitelist] you want to whitelist.
6. Click Add.
7. Click Update to finish.
Earthlink
1. Click Address Book.
2. Click Add Contact.
4. Save WhatCounts as a contact.
5. Click save.
Gmail
1. Open an email from the sender that you want to whitelist.
2. Click on the little down-pointing-triangle-arrow next to “reply.”
3. Click Add [email to whitelist] to contacts list to finish.
Apple Mail
1. Click [email to whitelist] in the header of the message you’re viewing.
2. Click Add to finish.
NetZero
1. Click the Address Book tab on the top menu bar.
2. Click Contacts.
3. Click Add Contact.
4. Enter [email to whitelist] and additional information if you wish.
5. Click Save to finish.
Yahoo! Mail
1. Open the email message from the sender you want to add to your address book.
2. Click Add to contacts next to [email to whitelist].
3. On the Add Contact popup, add additional information if needed.
4. Click Save to finish.
Windows Live Hotmail
1. Open an email from the sender that you want to whitelist.
2. Click Add to contacts next to [email to whitelist] to finish.
Outlook 2003
1. Open the email message from the sender you want to add to your address book.
2. Right-click Click here to download images in the gray bar at the top of the message.
3. Click Add Sender to Senders Safe List to finish.
Outlook 2007
1. Right-click on the email you received (in the list of emails).
2. Click Junk E-mail.
3. Click Add Sender to Safe Senders List to finish.
Outlook 2010
1. Click the Home tab.
2. Click Junk.
3. Click Junk E-mail Options.
4. Click Safe Senders.
5. Click Add.
6. Enter [email to whitelist] and additional information if you wish.
7. Click OK to finish.
Mac Mail
1. Click Address Book .
2. Click File.
3. Click New Card.
4. Enter [email to whitelist] and additional information if you wish.
5. Click Edit to finish.
Mozilla Thunderbird for PC
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [email to whitelist] and additional information if you wish.
5. Click OK to finish.
Mozilla Thunderbird for Mac
1. Click Address Book.
2. Make sure Personal Address Book is highlighted.
3. Click New Card. This will launch a New Card window that has 3 tabs: Contact, Address & Other.
4. Under Contact, enter [email to whitelist] and additional information if you wish.
5. Click OK to finish.
iOS Devices
iPad, iPhone, iPod Touch
On any message, tap the sender and add to either a new contact or an existing contact.