Email Whitelisting

Whitelist Instructions for Various Email Providers

To make sure you never miss an important email from us, please add us to your contacts or safe sender list using the steps below. Email providers now use AI filtering. Adding us is the best way to ensure delivery.

If you don’t see our emails:

1. Check Spam / Junk

2. Move message to Inbox

3. Add sender to Contacts

4. Mark message as “Not Spam”

Google Gmail (Web + Mobile App)

Fastest Method (Recommended)

1. Open an email from us
2. Click the 3-dot menu next to Reply
3. Click Filter messages like this
4. Click Create Filter
5. Check Never send it to Spam
6. Click Create Filter

Alternative

• Drag message from Promotions or Spam → Primary / Inbox

Microsoft Outlook.com / Outlook (Microsoft 365 / New Outlook)

Web Version (Outlook.com)

1. Open email
2. Click … (More Actions)
3. Select Add to Safe Senders

Manual Method

1. Settings → Mail → Junk Email
2. Add address under Safe Senders

Yahoo Mail

1. Settings → More Settings
2. Click Filters
3. Click Add new filters
4. Enter sender email
5. Choose Inbox
6. Save

Apple Mail (iPhone, iPad, Mac, iCloud Webmail)

iPhone / iPad

1. Open email
2. Tap sender name
3. Tap Create New Contact or Add to Existing Contact

Mac Mail App

1. Open email
2. Right-click sender
3. Add to Contacts

iCloud Webmail

1. Open email
2. Click sender name
3. Add to Contacts

AOL Mail

1. Open Settings
2. Go to Spam Controls
3. Add email to Allowed Senders

EarthLink Webmail

1. Open Address Book
2. Add New Contact
3. Add sender email
4. Save

NetZero / Juno

1. Options → Junk Mail
2. Add address to Do Not Block List
3. Save

Mozilla Thunderbird

1. Address Book
2. New Contact
3. Enter sender email
4. Save

ProtonMail

1. Open email
2. Click sender address
3. Add to Contacts or Trusted Senders

Android Email Apps (General Method)

Works for:

• Gmail App
• Samsung Mail
• Most Android email apps

Steps

1. Open email
2. Tap sender name
3. Add to Contacts